Contact information
Global Operations Center
Sichuan Chengdu, 610210
Sichuan, China
Our base for worldwide product curation
Operating Hours
We operate on China Standard Time (CST, UTC+8) but serve customers worldwide 24/7 through digital channels.
Our Commitment to You
At Paws Pet Collective, we value each inquiry and strive to provide thoughtful, personalized responses. Whether you have questions about our products, need assistance with an order, or simply want to share feedback about your pet's experience, we're here to listen and help.